Effective Date: August 2, 2026

Welcome to First Spring Group LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Company Information

First Spring Group LLC

Email: [email protected]

Phone: +1 (410) 793-7212

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services.

By using our website, you represent and warrant that you meet these requirements.

3. Services

First Spring Group LLC provides professional services including, but not limited to:

Recruitment and Staffing

Career Consulting

Resume Writing and Optimization

Interview Preparation

Job Search Assistance

Business Consulting

CRM Implementation and Automation Consulting

Customer Success Consulting

Digital Business Solutions

Other related professional services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. No Employment Guarantee

While we make every reasonable effort to connect candidates with employment opportunities, First Spring Group LLC does not guarantee:

Employment

Interviews

Job offers

Salary levels

Employment duration

Promotions

Visa sponsorship

Immigration approval

Final hiring decisions remain solely with the hiring employer.

5. Client Responsibilities

Clients agree to:

Provide accurate and complete information.

Cooperate during recruiting or consulting engagements.

Pay invoices according to agreed payment terms.

Notify us when candidates are hired.

Comply with all applicable employment and labor laws.

6. Candidate Responsibilities

Candidates agree to:

Provide truthful and accurate information.

Submit genuine resumes and supporting documents.

Attend interviews professionally.

Notify us regarding offers received through our services.

Maintain updated contact information.

Providing false or misleading information may result in immediate termination of services.

7. Fees and Payment

Fees for our services will be communicated before engagement.

Unless otherwise agreed:

Payments are due according to the invoice terms.

Late payments may incur applicable fees where permitted by law.

Clients remain responsible for any applicable taxes.

8. Refund Policy

Unless otherwise stated in a separate written agreement:

Consulting fees are non-refundable once work has begun.

Resume writing fees are non-refundable after delivery.

Recruiting fees follow the signed client agreement.

Any approved refund will be issued using the original payment method whenever possible.

9. Intellectual Property

All website content, documents, branding, logos, graphics, software, training materials, and other intellectual property are owned by First Spring Group LLC or its licensors.

You may not copy, reproduce, distribute, modify, or commercially exploit our materials without prior written permission.

10. Acceptable Use

You agree not to:

Violate any applicable law.

Attempt unauthorized access to our systems.

Upload malware or malicious code.

Misrepresent your identity.

Use our website for fraudulent purposes.

Interfere with website functionality.

Copy or scrape website content without authorization.

Violation of these Terms may result in suspension or permanent termination of access.

11. User Content

You retain ownership of any documents or information you provide.

By submitting content, you grant First Spring Group LLC a limited license to use that information solely for providing requested services.

You confirm that you have the legal right to submit all materials you provide.

12. SMS Communications

By providing your mobile phone number through our website, forms, appointment scheduler, or other communication channels, you expressly consent to receive SMS (text) messages from First Spring Group LLC.

These messages may include:

Appointment reminders

Interview scheduling updates

Job opportunity notifications

Customer support messages

Account notifications

Service updates

Promotional or marketing communications where permitted by law

Message frequency may vary depending on your interactions with our services.

Message and data rates may apply according to your wireless carrier's plan.

To stop receiving text messages, reply STOP to any SMS message at any time.

After opting out, you will no longer receive SMS messages unless you provide new consent.

For assistance, reply HELP to any SMS message or contact us at:

Email: [email protected]

Phone: +1 (410) 793-7212

Carriers are not liable for delayed or undelivered messages.

Your consent to receive marketing text messages is not a condition of purchasing any products or services.

13. Email Communications

By providing your email address, you agree to receive:

Service updates

Account notifications

Recruiting communications

Appointment confirmations

Marketing emails where permitted

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

14. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

15. Third-Party Services

Our website may integrate with third-party providers including:

Payment processors

Scheduling software

CRM platforms

Analytics providers

Marketing platforms

Cloud hosting providers

We are not responsible for the availability, policies, or practices of third-party services.

16. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, First Spring Group LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

17. Limitation of Liability

To the maximum extent permitted by law, First Spring Group LLC, its owners, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website or services.

Our total liability for any claim arising under these Terms shall not exceed the amount actually paid by you for the service giving rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless First Spring Group LLC, its owners, employees, contractors, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising from:

Your use of our services.

Your violation of these Terms.

Your violation of applicable laws.

Your infringement of any third-party rights.

19. Suspension and Termination

We reserve the right to suspend or terminate your access to our services immediately if you:

Violate these Terms.

Engage in fraudulent conduct.

Fail to pay required fees.

Misuse our services.

Interfere with our business operations.

Termination does not relieve you of payment obligations incurred before termination.

20. Changes to These Terms

We may revise these Terms at any time.

Updated versions will be posted on our website with a revised effective date.

Your continued use of our website or services after changes become effective constitutes your acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland, United States, without regard to conflict of law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Maryland.

22. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

First Spring Group LLC

Email: [email protected]

Phone: +1 (410) 793-7212