Effective Date: August 2, 2026

First Spring Group LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our recruiting, staffing, consulting, and career services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

First Spring Group LLC

Email: [email protected]

Phone: +1 (410) 793-7212

2. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, complete a form, book an appointment, apply for employment opportunities, purchase services, or otherwise interact with us, we may collect:

Full Name

Email Address

Mobile Phone Number

Mailing Address

Resume/CV

Employment History

Education

Professional Certifications

Salary Expectations

LinkedIn Profile

References

Any additional information you voluntarily provide

Payment Information

If you purchase services from us, payment information is securely processed by third-party payment processors. We do not store your complete credit or debit card information.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address

Browser Type

Device Information

Operating System

Website Usage Data

Referring URLs

Date and Time of Access

Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

Provide recruiting and staffing services.

Match candidates with employment opportunities.

Deliver consulting and implementation services.

Process payments.

Schedule appointments and interviews.

Respond to inquiries and support requests.

Improve our website and customer experience.

Send important service-related communications.

Send marketing communications where permitted by law.

Comply with legal obligations.

Detect and prevent fraud or unauthorized activity.

4. How We Share Information

We may share your information with:

Employers and Clients

Candidate information may be shared with employers or hiring organizations only to assist with employment opportunities or services you have requested.

Service Providers

We may use trusted third-party service providers to help operate our business, including:

CRM platforms

Website hosting providers

Payment processors

Email providers

SMS providers

Analytics providers

Scheduling software

Customer support tools

These providers may access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when required to:

Comply with applicable laws.

Respond to lawful requests.

Protect our rights.

Prevent fraud.

Protect the safety of users or others.

Business Transfers

If First Spring Group LLC is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website performance.

Remember user preferences.

Analyze website traffic.

Measure advertising effectiveness.

Enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

Our website may integrate with third-party platforms including:

Google Analytics

Google Ads

Meta (Facebook & Instagram)

GoHighLevel

Payment processors

Calendar and scheduling platforms

Each third party maintains its own privacy practices. We encourage you to review their privacy policies.

7. SMS Communications

By providing your mobile phone number through our website, forms, appointment scheduler, or other communication channels, you expressly consent to receive SMS (text) messages from First Spring Group LLC.

These messages may include:

Appointment reminders

Interview scheduling and updates

Job opportunity notifications

Account and service updates

Customer support communications

Marketing or promotional messages (only where you have provided consent)

Message frequency varies depending on your interaction with our services.

Message and data rates may apply based on your mobile carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Email: [email protected]

Phone: +1 (410) 793-7212

8. SMS Opt-In and Consent

Users may opt in to receive SMS communications by:

Completing a website form and providing consent.

Booking an appointment through our online scheduler.

Requesting information about our services.

Providing written or electronic consent.

Initiating a text message conversation where consent is applicable.

Consent to receive SMS communications is voluntary.

Your consent to receive marketing text messages is not a condition of purchasing any products or services.

9. No Sharing of SMS Opt-In Information

First Spring Group LLC does not sell, rent, share, or disclose SMS opt-in information, phone numbers, or consent records to third parties or affiliates for their marketing or promotional purposes.

SMS consent is used solely to provide the messaging services you have requested.

Any third-party service providers used to deliver SMS communications are contractually required to protect your information and may only process your information on our behalf.

SMS opt-in data and consent will never be shared with third parties for their own marketing purposes.

10. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use industry-standard security measures, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services.

Maintain business records.

Comply with legal obligations.

Resolve disputes.

Enforce agreements.

Candidate information may be retained for future employment opportunities unless deletion is requested where permitted by law.

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information.

Correct inaccurate information.

Request deletion of your information.

Restrict processing.

Withdraw consent where applicable.

Request a copy of your personal information.

Opt out of marketing communications.

To exercise these rights, contact us using the information provided below.

13. Marketing Communications

If you have opted in, we may send you marketing communications via email or SMS.

You may unsubscribe from marketing emails by clicking the "Unsubscribe" link included in our emails.

You may opt out of SMS marketing messages by replying STOP.

Even if you opt out of marketing communications, we may continue sending service-related or transactional communications when necessary.

14. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from anyone under the age of 18.

15. International Users

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective immediately upon posting the revised Privacy Policy on our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

First Spring Group LLC

Email: [email protected]

Phone: +1 (410) 793-7212